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Common queries answered

Frequently asked Questions

Once your order is approved it will take 4/5 working days. If you require your badges sooner please let us know your deadline and we will do the rest. Express delivery is available.

We rarely have problems but, if you aren’t happy with anything, please give us a call or email us immediately. Please include photographs of the problem as it will help us fix the problem quickly.

Simply call our team, as long as it is before dispatch then we can re-route the delivery.

We will keep you up to date with production, as soon as your job is signed off then we will go into production. Our team will give you an estimated delivery day and you will receive tracking information on dispatch.

We love to talk to our customers so just call us during office hours and we will be happy to help.

We can update it for you as the order will be going through our factory.

We ship all over the world from the UK and we will advise delivery charges and procedures when you place your order.

We aim to minimise packaging wherever we can but if your order is large we may deliver in multiple large boxes. We deliver everything from letterbox sized boxes through to pallets and its always dependent on the order.

Still need help?

Get in touch with us

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Design support

Our In house team can help you create the perfect design and answer any artwork questions.

Savings & discounts

If you run a print business take advantage of our trade discounts with a free trade account.

Online accounts

We make reordering easy with your online account, simply upload the new information and go.

Brand Control

We will keep an eye on your designs as we print them to ensure they adhere to your brand guidelines with colour.

Constant support

Call us anytime to get your answers quickly so you can keep doing what you do best!

Choose Your Badges

Free samples

Need something to show the client? We can produce you free custom samples to ensure everyone is happy.

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